Your customers and clients want to interact with you via video. Will you adapt?
Companies need to create distinctive experiences for their customers to stay ahead of their competition. The ability to have a “face to face” video experience to enhance communication can be critical to your brand. Live video chat interactions increase revenue and customer convenience while decreasing resolution time. All the benefits lead to increased customer satisfaction resulting in 50-75% rise in CSAT scores.
Your customers and clients drive the way you interact as a business. They have now shown that they want to interact with you via Interactive Video Communication. Will you adapt?
We offer Interactive Video Communication Solutions to Enterprises, Professionals, Small Businesses, and Individual Salespeople. Whether you are an eCommerce Business, Brick and Mortar, or both, Interactive Video Communications will increase your revenue.
No Downloads - We are fully Web enabled
With Interact Media, we enable you to engage and communicate with your customers and clients on a deeper level. We give you an easy to use branded tool that enables you and your customers to interact with one easy to use link....and it's driven by video!
Most businesses have failed to implement Live Video Chat for the following reasons:
- Customers don't want to download an App - Interact Media requires no downloads or Apps
- Businesses don't want to be tied to a screen waiting for Video Calls - Our solution Texts you when you have a Video Call request
- When not available, customer is left hanging - We allow the customer to leave a Video Message and schedule a live call
- Conference Apps are Outbound calling only - With Interact Media, both you and the customer can initiate a call
- Software and Pricing - We give you a simple code to put on your Website and our price is very reasonable
Safe, Easy and Secure.
Works on Mobile devices and Desktops with no need to download anything
Contact us today to learn more about our vChat, vMsg, vSched, iVideo, and other Interactive Media Solutions.
It's really simple. We create a branded page for you on one of our url's, or on a url of your choice, that you can use anywhere. It can go on Social Media, Websites, business cards or you can email and text it out.
You can initiate outbound vChat requests, or your customers can click your link and initiate a Secure Video chat to you on your phone or Computer.
When your customer clicks your Direct link, it send you a SMS message allowing you to sign in to the dashboard and accept or deny they call. If it takes to long for you to answer, or you are not available, the customer can choose to leave a video message and/or schedule a vChat call.
vChat is not a Group Conferencing Solution; there are plenty of those out there and they require downloads and fail to offer a secure solution. They also require the business to initiate the connection.
With Interact Media, neither you or your customers are required to download anything. Just one simple click by you, or your customer, and you have a Secure 1 on 1 video connection.
Our Dashboard allows direct One Touch connection to your agent. We also support businesses that need more than one vChat agent and allow them to "pool" agents and connect the customer to the agent that is available.
The Solution for all Business Types
Interact Media is safe, easy and secure for you and your clients and patients. We are a HIPPA Certified Communication method and employ the strictest of security protocals.
The Perfect Solution for:
Interact Media is the perfect choice for Service Professionals. Your One Touch link will connect your customers to you on a different level. Easily allow your customers to get Bid Requests with video, leave video testimonials or vChat with you in real time.
A great tool for:
- Roofers/ Contractors
- HVAC/ Electrician/ Plumber
- Automotive Services
- Home Cleaning Service
- Yard Care Companies
Do you own a Brick and Mortar store but need to accomidate on-line orders and virtual shopping? Our solution connects you to your customer with an easy to use, secure video connection. You can use it to show products, provide support or just to stay in contact with your customers.
A must have option for:
- Jewelery Stores
- Clothing Boutiques
- Home Goods Stores
- Furniture Retailers
- Automotive Sales